Online Giving FAQ's

Q:  Is it safe to give online?
Yes.  In many ways giving online is safer than writing a check in that an electronic gift cannot be lost or stolen. 

Q:  What types of accounts can I give from?
You can give online from either your checking, savings or credit card.  With the new system, you can also set up a recurring amount.  Please note that this system allows the use of a credit card, Petal FBC recommends that your gifts to the church not be charged on a credit card.  Although many people pay their credit cards off each month, many also struggle in this area.  We felt that it was not right to potentially put someone in the position of going into debt and paying interest on gifts given to the church.

Q:  Are there any fees involved with giving online?
No.  You will not pay any fees with an online gift. 

Q:  Can I set up a recurring contribution?
Yes, setting a recurring contribution is now available.

Q:  Can I change my personal information once I have set it up?
You can change personal information in your account if you already have one or decide to set one up.  You can not change the donation amount once you have clicked Submit.  The transaction takes place immediately.   (Please keep in mind that, per IRS regulations, once a gift has been made to the church it cannot be refunded.)

Q:  Can I review my donation history online?
Yes.

Q:  Will I still receive regular contribution statements from the church?
Yes.  The church will continue to send an annual contribution statement to your address on file for tax purposes.

Q:  When will contributions be taken from my account?
Contributions will be taken from your specified account on the date you requested. 

Q:  I have additional questions about online giving that have not been addressed.  Who can I talk to?
For any questions, concerns or comments about the online giving system, please contact the church office by email at petalfbc@megagate.com or by phone at (601) 545-3198.